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[ENG] 고객문의 글쓰기
Accept privacy policy

In accordance with the Personal Information Protection Act, “S-Tech Co., Ltd.” (hereinafter the “Company”) has the following processing policies to protect users' personal information and rights and interests, and to smoothly handle user complaints related to personal information. Your information is an individual's valuable asset and also an important data for company operation. Therefore, the company promises to do its best to protect your personal information in all operational processes. If the company revises its privacy policy, it will be notified through the website.

Article 1. Personal information collection consent procedure
The company prepares a procedure for you to click the (I agree) button or the (I do not agree) button for the contents of the website's privacy policy or terms of use, and when you click the (I agree) button, personal information is collected.

Article 2. Purpose of collection and use of personal information
The company uses personal information for the following purposes. The processed personal information will not be used for purposes other than the following purposes, and prior consent will be sought when the purpose of use is changed.

A. Name, ID, password: confirmation of intention to sign up as a member, prevention of illegal use of service, identification of access frequency, identification procedure according to membership service
B. E-mail address, phone number (confirmation of receipt): Secure communication channels such as delivery of notices, confirmation of personal intention, handling of complaints, etc.
Provision of event and advertisement information and opportunities for participation, identification of access frequency, or statistics on members' service use
C. Address, phone number: Securing the correct delivery address for the delivery of prizes and goods

Article 3. Transmission of advertising information
A. The company does not send commercial information for commercial purposes against your explicit refusal to receive.
B. The Company will notify you of changes to the terms and conditions, changes to the use of other services, information on new services/new products or events, and other product information by e-mail, mobile phone text transmission, and other omniscient transmission media. In this case, we comply with the provisions and methods specified in relevant laws.
C. When the company transmits advertising information by e-mail for online marketing such as product information guidance, we take measures so that you can easily recognize it in the subject line and body of the e-mail.

Article 4. Collection range of personal information
The company can freely access most of the content without a separate membership registration process. If you want to use the membership service, you must enter the following information.
A. Personal information collection items: name, e-mail, date of birth, ID, password, gender, address, mobile phone number (phone), e-mail reception status, SMS reception status, service usage record, access log, receiving customer information (name, phone number, address, email)
B. Personal information collection method: Membership registration and bulletin board on the website

Articler 5. Retention and use period of personal information
After the purpose of collecting and using personal information is achieved, the company destroys the information without delay.
However, the following information is retained for the specified period for the following reasons.

-Retention items: name, login ID, password, email, date of birth
-Preservation basis: Prevention of recurrence of illegal use by bad members
-Retention period: 1 month

And, if it is necessary to preserve it in accordance with the provisions of the relevant laws and regulations, the company keeps the member information for a certain period specified in the relevant laws and regulations as follows.
Records on consumer complaints or dispute settlement: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

Article 6. Personal information destruction procedure and method
In principle, the company destroys the personal information without delay if the purpose of processing personal information is achieved. The procedure, deadline and method of destruction are as follows.

-Destruction procedure
The information entered by the member for membership registration, etc., is transferred to a separate DB (separate filing cabinet in case of paper) after the purpose is achieved and stored for a certain period according to the reason for information protection according to internal policies and other relevant laws (refer to retention and use period) And discard it. Personal information transferred to a separate DB is not used for purposes other than retention unless required by law.

-Destruction period
The personal information of users shall be within 5 days from the end of the retention period, if the retention period of personal information has elapsed, and when the personal information becomes unnecessary, such as achieving the purpose of processing personal information, abolition of the service, or the end of the business, etc. The personal information will be destroyed within 5 days from the date it is recognized as unnecessary to process.

-How to destroy
Information in the form of electronic files uses a technical method that cannot reproduce the record.

Article 7. Measures to ensure the safety of personal information
The company takes necessary measures to ensure safety as follows in accordance with Article 29 of the Personal Information Protection Act.

A. Minimization and training of personnel handling personal information
We are implementing measures to manage personal information by designating employees who handle personal information and minimizing them by limiting them to the person in charge.

B. Encryption of personal information
The user's personal information is encrypted and stored and managed, so only the person can know it, and for important data, separate security functions such as encrypting files and transmission data or using the file lock function are used.

Article 8. Personal information protection manager
The company is doing its best to ensure that customers can use the information safely. The person in charge of handling customer's personal information is as follows and responds promptly and faithfully to inquiries related to personal information.

▶Personal information protection manager
Name: Lee, So-young
Affiliation/Title: Management Support / Department manager
e-mail: young@bestmold.co.kr
Phone number: 031-492-6733
The information subject can contact the person in charge of personal information protection and the person in charge of all personal information protection related inquiries, complaints, damage relief, etc. that occurred while using the company service.

Article 9. Collecting opinions and handling complaints
The company values your opinions, and you always have the right to receive sincere answers from your questions. The company operates a customer center for smooth communication with members.

Real-time consultation and telephone consultation are available only during business hours. We will sincerely respond to consultations via email and mail within 24 hours after receipt. However, after working hours or on weekends and holidays, it is in principle to process the next business day.
The company's actions on the stolen personal information are as follows.
1. When a user becomes aware that he or she has signed up for membership by stealing other people's personal information, necessary measures such as suspension of use of the service or withdrawal of membership for the corresponding ID will be taken without delay.
2. If a user who is aware of the theft of his or her personal information requests the suspension of service use or withdrawal from the member, take immediate action.
If you need consultation on other personal information, you can inquire at the Personal Information Infringement Report Center, the Cyber Crime Civil Complaint Service, and the Cyber Safety Guard at the National Police Agency.

Privacy Infringement Report Center (https://privacy.kisa.or.kr/)
Cyber-crime complaint reporting service (https://www.gov.kr/portal/service/serviceInfo/PTR000050727)
National Police Agency Cyber Safety Guardian (http://www.police.go.kr/www/security/cyber.jsp)

Article 10. Duty of notice
This personal information processing policy is applied from the effective date, and if there is addition, deletion, or correction of changes in accordance with laws and policies, it will be notified through a notice from 7 days before the enforcement of the changes.
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